expiration date 

first of all, happy independence day, Indonesia ;)

i fixed my outlook problem! yay! *dance around the room*… we found the fix from a outlook-users yahoo groups: “try to rename outcmd.dat, since a corrupted toolbar customization file can make Outlook act weird when it starts.”

and it works!!! it started the outlook within half of a second!

it took us over 6 hours and 19 dollars to finally find the fix. i uninstalled a few programs and defrag the drive (again). we spent the whole day browsing the microsoft support section, which didn’t help. ari called the Sony Customer Service hotline to ask for more help. it costs $1.99/minute! or you can pay 19 bucks per case. so we paid, and asked for help. it didn’t help much either… we back up and took out the pst files. it still didn’t work. so we’re back reading almost every single article about outlook 2000 in Microsoft Knowlege Base. it results none, nil, na-ah. we didn’t find anything until we decided to just use Google (as usual). then we found that yahoo groups.

ari is now thinking on how to get 19 bucks refund from the Sony Support. and i’m 67 emails behind.

the moral of the story is: fuck customer service. google rules.